Privacy Policy for BSTD Software

Effective Date: July 12, 2025

At BSTD (by Thugo Digital), we are deeply committed to protecting your privacy and the security of your data. This Privacy Policy explains in detail how we collect, store, use, and protect your information across our web, Android, and iOS applications.

1. Information We Collect

To provide you with our logistics document management services, we collect various types of information. This includes both information you directly provide and data collected automatically:

  • Personal and Business Details: This includes identifiable information such as your name, email address, phone number, GSTIN, business address, company logo, and digital signature.
  • Document Entry Data: Information you input into our forms and documents, including data for quotations, invoices, lorry receipts (LRs), packing lists, and other related forms.
  • Uploaded Files: Any files you upload to the platform as part of your document management process.
  • User Preferences: Settings and configurations you choose to personalize your experience within the application.
  • Device and Browser Information: Technical data about your device and browser (e.g., IP address, operating system, browser type) to monitor performance, ensure compatibility, and enhance security.

2. How We Use Your Data

Your collected data is primarily used to deliver and improve BSTD Software's functionalities:

  • Document Generation and Management: To enable you to create, manage, and store your logistics documents efficiently.
  • Personalized Experience: To tailor your application experience, such as auto-filling repeated entries and remembering your preferences for faster workflows.
  • Secure Document Sharing: To facilitate the secure sharing of your generated documents with your customers or other authorized parties as per your instructions.
  • Service Improvement: To analyze usage patterns, identify areas for improvement, and troubleshoot issues to enhance the overall performance and reliability of the software.

3. Data Security Measures

We implement a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

  • Encrypted Storage: We utilize secure, encrypted storage solutions, including MongoDB/JSON-based databases, to safeguard your data at rest.
  • Secure Communication (HTTPS): All data transmissions between your browser/app and our servers are encrypted using HTTPS (Hypertext Transfer Protocol Secure), ensuring secure and private communication.
  • Authentication and Authorization: Access to stored files and user profiles is strictly limited to authenticated users, with role-based access controls to prevent unauthorized viewing or modification.
  • Regular Security Audits: We conduct regular security audits and updates to identify and address potential vulnerabilities.

4. Your Data Rights

You have control over your personal and business information within BSTD Software:

  • Access, Update, or Deletion: You can request to view, update, correct, or delete your stored information at any time.
  • Request Process: To exercise these rights, please send your request directly to our support team via email.
  • We will respond to your requests in accordance with applicable data protection laws.

5. Contact Us

If you have any questions, concerns, or require assistance regarding this Privacy Policy or your data, please do not hesitate to contact us:

Email: support@digital.thugo.in

We are dedicated to addressing your inquiries promptly and transparently.